Looking for a Transfer Agent?

A great transfer agent will make your job easier and your shareholders happier. They’ll be an extension of your company and a voice to your shareholders. They’ll take on your needs and goals as if they were their own. Expect nothing less.

When evaluating transfer agents, ask tough questions that will help you gauge the level of service and attention you’re going to receive.

Tough Questions You Should Be Asking

  • How can you help me beyond record-keeping? Can you network me with market makers, counsel, and other industry professionals?
  • What is your standard turnaround time on issuances and transfers?
  • What is your termination fee? On that note, why do you have a termination fee?
  • How often do you raise your rates?
  • Do you charge for standard shareholder lists and reports?
  • What clients did you lose last year, and why?
  • Do you offer online account access?
  • What types of client education events do you offer? How do you communicate changes in regulations to your clients?
  • Is your firm involved in industry trade associations, and to what extent?
  • Will I have direct communication lines with management?

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